I had the pleasure of working with Heather for the labor of my first baby. Heather had such a positive impact on my birth experience that I can’t imagine what it would have been like without her. She is extremely knowledgable, kind, caring and respectful of you and your wishes. If you are looking for a Doula that will support you through one of the most difficult experiences of your life with a calm, kind, supportive demeanor; Heather is who you are looking for! I cannot recommend her enough!

Things with Jylane are going great — we don’t know what we would do without her, she is so wonderful. Couldn’t recommend her enough!

Our experience with Emerald City Doulas was outstanding. Paula responded quickly to our request for information and set up a meeting to learn about our needs and walk us through ECD’s process. They quickly identified doulas willing and available to work with us, and we met each briefly over Zoom. While many of them highlighted the same things (no judgment for our birth choices, etc.), there was good variety in level of experience, communication style, and overall vibe. There are so many excellent doulas at this agency that you are sure to find one to fit your needs.

We ended up selecting Sarah because of her competent and fun demeanor, as well as how she structured her questions to get to know us. All of our pre-birth meetings went great. She educated us on labor and delivery, provided scientifically informed (per our preference) resources on many topics, and coached us in early labor practices. She was very communicative, prompt, and just felt cool to be around.

During labor and delivery, Sarah was a major support to my partner as he helped me navigate through contractions. Just having her there put us both at ease and helped us understand what was going on from a medical standpoint. We were delighted to catch up with her at the postpartum visit and debrief on labor and delivery.

We worked with Tori for our labor and birth of our first child. Tori was passionate about providing a good delivery experience to us right from the prenatal appointments. Having Tori by our side, our birth experience was really fulfilling. I labored for 12 hours and delivered the baby in 26 mins post 10cm dilation. Tori helped me make the right choices through my labor experience. I would highly recommend the agency and especially Tori as a birth doula! Would want to work with the agency even for my second child!

As first time parents we reached out to Emerald City Doulas when our little girl was a week old. At the time I had a lot PP anxiety and my husband was going back to work. We were looking for someone that could provide both expertise/guidance about random newborn questions (instead of Googling at 1am!) and a trusted person who could take care of our daughter so I could catch up on sleep.  What we got was SO much more!

The entire process was super seamless and easy. After reaching out, ECD got back to me VERY quickly and I had an intro call with Paula (who is amazing!) to determine our needs. Within less than a day she provided several doula recommendations and set up intro calls for us to meet with each of them. Everyone we met with was incredibly kind, experienced, and certified. We felt the most connection with Heather – who is truly incredible – and the rest is history!

Not only is Heather extremely knowledgeble, certified/dedicated to her craft, and professional; she is also very nurturing, caring, and treated our daughter like her own. Heather’s overall vibe is very calming and kind. After working with Heather for almost 8 weeks, my daughter and me are completely different people – for the better. My little one is sleeping amazing, taking a bottle, breastfeeding, and developing so well – all things we worked on with Heather. Through her support, I am a better mother to my little girl, because not only am I getting more sleep, but I also had Heather as an amazing resource to ask all my random new parent questions (instead of going down the black hole which is the internet). If we could have Heather with us forever would! We can’t recommend her enough.

‘Ilima has been amazing and she takes great care of our son JJ.

She is kind, caring, very attentive and was extremely helpful during the initial days of my postpartum. She is always willing to help us in any capacity she can.

We loved working with Audrey! I wish we could have had her longer, but she was wonderful — so loving with our baby, so great with me, and so easy to talk to.

Jylane and Rita have been incredible support for us and we really love them being so nice, supportive, knowledgeable and professional.

After experiencing PP depression and anxiety with our first child through the pandemic, I knew I needed more support after the birth of our 2nd baby. I chose Ilima to be my postpartum doula and she provided critical emotional support for me and extra trusted hands during the first 6 months of Baby #2’s life. Ilima always asked how I (birther) was doing first. She listens, is proactive, and amazing at staying calm amidst the many demands of our household (baby cries, toddler, etc). I so appreciated her approach to baby care (attentive & playful), meal prep support, endless laundry help, and most importantly her physical presence and non-judgemental approach as we navigated being a new family of 4. What a birther goes through is understood by few, but Ilima brings the next level of empathy. She gets it!!

It was delightful working with Anne. She was so warm and supportive, and I love the bond she formed with our baby. I also appreciated how open she was to our approach or the schedule that day. I felt confident that baby was getting nurturing care.

We loved working with Rita! She had great advice, and helped a lot as we transitioned into being first time parents.

Christi has truly been amazing! We are so lucky to have had her as our postpartum doula. She has made this transition such a great one, we have a few more times scheduled on the calendar before her time is up with us (insert sad crying face here).

I have told all my friends about this service and if we choose to have a second, you all will be our first call.

We hired Illima to care for our (6-week premie) baby during his first few months. Everything just clicked with her right away. She is extremely caring and gentle with the baby.

We are grateful that Illima was part of our little one’s life for those tough first few months.

Heather is the BEST – I can’t thank her enough for all she’s done for me and my family. So glad we found her!

‘Ilima took care of our newborn 2 nights/week for her first three months. I was nervous to leave our one week old with a new person, but ‘Ilima put us immediately at ease with her positive presence. ‘Ilima made our baby feel safe and cozy each night. We never heard her fuss when she was with ‘Ilima. Our baby also would relax when she was around reminders of ‘Ilima (a cloth that smelled like her, the bassinet she slept in during ‘Ilima nights). My husband and I had many full nights sleep knowing our baby was happy in excellent hands. We extended our contract by a few weeks because we were all benefiting so much. I recommend ‘Ilima highly as newborn doula.

I just wanted to drop you a note to say how wonderful Charlie was as our nighttime doula. We had a great experience with her and slept well knowing our little one was in excellent hands. Thanks for connecting us with her.

Although we were impressed with all of the doulas we interviewed with Emerald City Doulas, we selected ‘Ilima because we felt that her gentle and positive energy would be the best fit for our household because I tend to be a bit anxious–more of a worrier and planner–and my husband is a easy, go-with-the-flow type of person. We were correct in selecting someone who can be more fluid and supportive. She’s fit in so quickly and easily into our lives that we’ll greatly miss her when her contract eventually ends! Her presence and support have been invaluable to us. I don’t really have any areas of improvement for her because we’ve been good about communicating and making adjustments as my husband and I figure out our baby’s cues and discover what we need. Things change nearly every day, but ‘Ilima is great about finding out what’s new and supporting us with all the changes.

Jylane was invaluable to us, especially since our baby boy came three weeks early and she jumped in to make our transition as easy as possible. Her calm presence and helpful advice made our first month and half with our newborn an enjoyable experience. It all went by in a flash! With Jylane, nights were not scary taxing times of pure exhaustion. In fact, she made them a time of bonding and learning. We valued her support so much that we ended up extending hours past our original plan!

Jylane has been an absolute pleasure to have with us. We’ve been so grateful to have an extra set of expert hands helping us through these first few weeks. My husband has said it’s felt like “an angel showed up in the house”, enabling him to get a full, uninterrupted nights rest during overnights. We’ve also learned quite a bit from Jylane- though I’m not sure we’ll be able to replicate her swaddle anytime soon (it’s so good & Zoe loves it). Most of all, her presence has given us such peace of mind.

I can’t speak highly enough of Emerald City Doulas and our doula, Christi. We worked with Christi for both the birth of our daughter 4 years ago and our son 2 months ago, and we were fortunate to also purchase postpartum support the second time. From the start, Paula was very response to my questions and getting all the administrative pieces set up. Christi contacted us quickly too and was there every step of the way for both pregnancies. My second pregnancy was more difficult, and I reached out to Christi several times for support. Once I was struggling with dehydration (I didn’t know it at the time), and I contacted Christi who suggested what to do and to contact my OB, and the OB confirmed everything Christi already said. So she knows her stuff!! Both of my labors were challenging too, back labor with babies positioned such that they needed to be turned during labor. Christi helped support both me and my husband, her knowledge of pressure points to reduce pain were vital to my comfort, and most importantly, she was supportive of me and whatever decisions I made regarding delivery. Lastly, Christi provided 5 overnights with our son and provided detailed reports to me on how they went. It was great to discuss feeding and toileting of our newborn with someone knowledgeable. I really think that helped ease our transition into a family of four. We are so appreciative of Emerald City Doulas and Christi, and I couldn’t imagine my pregnancy and delivery without their support!